Terms and Conditions for Clients of Evise.ai

Our Terms and Conditions

Updated: November 18, 2023

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1. INTRODUCTION

These Terms and Conditions of Service (the "Terms") govern your use of the Services (the "Services") provided by Evise.ai (the "Company"). Please read these Terms carefully before using the Services. By using the Services, you agree to be bound by these Terms.

2. SCOPE OF SERVICES

The Services provide you with access to a network of experts who can provide you with insights, advice, and research on a wide range of topics. You may use the Services to:

• Identify and engage experts to provide you with insights, advice, and research on specific topics;

• Request and receive advice from experts;

• Collaborate with experts on projects;

• Access and share expert insights with others within your organization.
   

3. REGISTRATION

To use the Services, you must create an account and provide accurate and complete information about yourself and your organization. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. The Company may terminate your account if you breach any of these Terms or if you use the Services in a manner that is illegal or harmful to others.

4. USE OF SERVICES

You may use the Services only for your own lawful purposes. You may not use the Services:

• To engage in any illegal or harmful activity;

• To harm or harass others;

• To impersonate or misrepresent yourself or another person;

• To violate any intellectual property rights, privacy rights, or other rights of others;

• To distribute any unsolicited or unauthorized advertising, promotional materials, or other unsolicited communications;

• To use any automated means to access or use the Services;

• To circumvent any security measures or restrictions on the Services;

• To modify, adapt, translate, or create derivative works from the Services;

• To reverse engineer, decompile, or disassemble any part of the Services;

• To sublicense, transfer, sell, or rent the Services to any third party.
   

5. USE OF EXPERTS

You are responsible for selecting the experts you wish to engage and for communicating your needs and expectations to them clearly. You agree to compensate experts for their time and services in accordance with the provided fee schedule. If payments are not received with appropriate lead time before the call, the call will be cancelled.

Relationship with experts:
The interactions between SMEs and customers are to be conducted solely through the Evise.ai platform. You are not allowed to share personal contact details, solicit off-platform engagements, or establish direct business relationships with SMEs without prior notifying the Evise.ai team.

6. INTELLECTUAL PROPERTY

The Services and all content, including text, graphics, images, audio, video, software, and code (collectively, the "Content"), are the property of the Company or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, modify, reproduce, distribute, display, perform, publish, license, or create derivative works from the Content without the prior written permission of the Company.

As a customer of Evise.ai you retain ownership of the call recordings and can decide what part of a conversation is shared with the subject matter expert. By using Evise.ai, you consent that anonymized datasets of recorded sessions can be used for training purposes of A.I.va, a super persona that is constantly trained by all experts and client conversations that take place on the platform.

Insider Trading and Other Illegal Activities

You understand and agree that you will not use the Services for any illegal or unethical purpose, including but not limited to:

• Engaging in insider trading or other illegal securities activities;

• Misusing confidential information obtained from the Company or its experts;

• Disclosing confidential information to any unauthorized third party;

• Falsifying or misrepresenting your identity or affiliation;

• Engaging in any activity that could harm the Company or its experts.

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7. DATA RETENTION & DESTRUCTION

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Data Retention:

During the Term of this Agreement and any subsequent Renewal Terms, Evise.ai shall retain all Customer Data stored on its cloud infrastructure as part of the Service. Customer Data shall be retained and secured in accordance with the applicable industry standards and Evise.ai's data security policies.

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Data Destruction upon Termination:

Upon expiration or termination of this Agreement for any reason, Evise.ai shall provide the Customer with the option to export or retrieve Customer Data stored on Evise.ai's cloud infrastructure, in a standard file format, within [30] days of the effective termination date. After such [30] day period, Evise.ai shall have the right to permanently and irrevocably destroy or render permanently inaccessible all Customer Data stored on its cloud infrastructure, including any copies or backups, unless otherwise required by applicable law. 

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Data Destruction upon Request:

During the Term of this Agreement, the Customer may request Evise.ai to permanently and irrevocably destroy or render permanently inaccessible specific subsets of Customer Data stored on Evise.ai 's cloud infrastructure. Evise.ai shall comply with such requests within [7] days of receiving the written request from the Customer, subject to verification of the Customer's identity and authority to make such a request. 

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Certificate of Destruction:

Upon written request from the Customer, Evise.ai shall provide a certificate of destruction confirming that all Customer Data has been permanently and irrevocably destroyed or rendered permanently inaccessible from its cloud infrastructure, including any copies or backups. 

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8. LIMITATION OF LIABILITY

THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ASSUME ALL RISK OF LOSS OR DAMAGE ARISING FROM YOUR USE OF THE SERVICES.

TO THE EXTENT PERMITTED BY LAW, THE COMPANY'S ENTIRE LIABILITY TO YOU FOR ALL DAMAGES ARISING FROM YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY IN THE PRIOR SIX (6) MONTHS.

9. TERMINATION

The Company may terminate your access to the Services at any time for any reason, including if you breach any of these Terms.

10. MISCELLANEOUS

These Terms are governed by and construed in accordance with the laws of the United Kingdom. You agree to submit to the exclusive jurisdiction of the courts located in London, UK.

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck from these Terms and the remaining provisions shall remain in full force and effect.

These Terms constitute the entire agreement between you and the Company regarding the Services and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

The Company may modify these Terms at any time by posting the updated Terms on the Services. You are responsible for reviewing the Terms periodically to ensure that you are aware of any changes. Your continued use of the Services after the posting of any changes constitutes your acceptance of the updated Terms.

If you have any questions about these Terms, please contact us at info@evise.ai.

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